General Terms and Conditions: Radar Go

1. Introduction

Electronic communication: The parties accept the use of electronic communication for the conclusion of this Agreement, as well as for the execution of notifications related to the service, waiving any right, which establishes the need for an original (non-electronic) signature or the delivery or preservation of non-electronic records.

2. Identification Information

The provision of the RADAR GO Service, offered through the websitewww.tinsa.es, shall be governed by the provisions of these General Terms and Conditions, which must be expressly accepted by the Customer prior to the execution of the contract by electronic means and, where applicable, by any Special Terms and Conditions that may be agreed upon for the provision of the service.

These General Terms and Conditions may be updated and/or modified whenever Accumin Home deems it appropriate. If such updates and/or modifications result in changes to the contractual relationship with the Customer, Accumin Home will maintain the General Terms and Conditions in effect at the time the contract was entered into.

The RADAR GO automated valuation service is a service offered by ACCUMIN HOME, S.L.U., whose identifying information is as follows:

• ACCUMIN HOME, S.L.U.
• VAT ID: B-86689494
• Address: 9 José Echegaray Street – Las Rozas Business Park, 28232 Las Rozas de Madrid (Madrid)
• Contact: info@accumin.com

3. Definition of a Customer

A “Customer” or “User” is defined as any individual or legal entity with the legal capacity to enter into contracts under the applicable laws based on their nationality, who registers using the form provided for that purpose and requests the provision of services.

The provision of personal data and the purchase of products through our portal requires to be of legal age, according to Spanish law, and to have the necessary legal capacity to contract by itself the services offered on this Web Site.

The services are provided to the customer in their capacity as the recipient or end user of the service; resale or commercialization of the service, as well as the assignment of the contract, is strictly prohibited without the express authorization of Accumin Home.

4. Definition of the Service

Radar GO is developed using the databases of Accumin Home, which compile real estate mercado data from various public and private sources, such as property values from mercado and other variables obtained from reports at Appraisal prepared by Tinsa Tasaciones Inmobiliarias, S.A.U., a company belonging to the same business group as Accumin Home (hereinafter, Tinsa), actual ventas values (obtained from the Association of Registrars and/or from data entered on mercado by Tinsa’s network of appraisers), prices of properties listed for sale and/orrent(obtained from various sources), and other additional indicators such as the number of permits/approvals granted, New-build, demographic statistics, GDP, and other official statistics.

Primarily, the report presents, among others, the following aggregate indicators based on different housing characteristics and types:

Total and unit price of the bid

Tinsa provides a measure of housing supply at mercado. Based on the various data sources available to Tinsa, this average price figure—known in the industry as “supply,” that is, the price a seller is asking—is derived.

Trading Margin

Tinsa provides a measure of the negotiation margin that Tinsa appraisers assign to the various offers they enter into Tinsa's databases as part of their Appraisal activities.

Total and per-unit value of Appraisal

Tinsa provides a measure of the negotiation margin that Tinsa appraisers assign to the various offers they enter into Tinsa's databases as part of their Appraisal activities.

Monthly Rent

Tinsa provides a measure of the monthly gross housing income for the area under analysis ( mercado ).

Breakdown of Residential " mercado " by Type

For each type, the percentage of the residential “ mercado ” analyzed for that type is shown. This helps in understanding the “ mercado ” based on its distribution by type. Based on Tinsa’s “ Appraisal ” activity in the area.

Historical price series

Accumin Home provides value series for a wide range of geographic levels, down to the most detailed breakdown (districts, Tinsa zones of homogeneous value, etc.). The values are calculated using an extensive database that has been compiled since 2001.

Deals Nearby

Accumin Home provides a detailed breakdown of individual listings ( lista ) that goes beyond the aggregate metrics presented above. The information provided includes the approximate location, the date of the appraisal (month/year), the square footage, the number of bedrooms, theageof the property, and whether or not it has an elevator.

Ventas nearby

Similarly, Radar GO provides a lista of individual ventas s near the analyzed point.

5. Scope of the Results Obtained

The automated statistical calculation processes used to conduct the study at mercado involve the possibility of deviations in the data used to prepare the study, which in some cases may be significant; therefore, the results of the study at mercado are only estimates and approximations of the reference values and the other indicators obtained for the analyzed area,

6. Contracting Process and Service Delivery

To use the Service, the User must: (a) create a user account on the Website, (b) select the RADAR GO service, and (c) pay the fees in accordance with the Agreement.

The RADAR GO service offers only one subscription option: a one-time payment.

Once the product has been selected, the Customer must register as a User on the Website, unless they are already registered.

User account registration takes place on the Website.

Before registering as a user, you will be shown Accumin Home’s privacy policy regarding the processing of personal data provided during the registration process, which you must read and accept.

The User is responsible for ensuring that the information provided at the time of registration is accurate; if necessary, the User will update their user account with accurate information.

Upon registration, the User must provide a password (hereinafterthe “Access Data”). The User’s Access Data is for personal use only and may not be used by third parties. The User shall keep the Access Data secure against unauthorized access. The User is responsible for all use of the Service that occurs through their account.

If the User suspects that there has been unauthorized use of their Login Information, they must immediately change their password. If Accumin Home has reason to believe that the Login Information has been disclosed or is otherwise being misused by any unauthorized person, Accumin Home shall have the right to immediately suspend access to the Service.

Accumin Home reserves the right at any time to require the User to change their password and may suspend access to the Service until the password has been changed. Changes must be made promptly.

You must create a user account to sign up for the service directly through the website. You do not need to create a user account if you sign up through our direct customer service channels.

7. Payment

7. 1. Time at which payment is made

Prior to payment, the customer will be shown the General Terms and Conditions of Service and the privacy policy, which they must read and accept.

This is a one-time payment service, so the Customer must make the payment before the service is provided.

7.2. Payment Method

Accumin Home offers an electronic payment system that accepts credit and debit cards (Visa and MasterCard) and Bizum.

To make the payment, the customer must enter the card number (without spaces), the expiration date, and the security code directly in the field provided for this purpose (a secure entry process protected by maximum privacy through SSL encryption: Secure Socket Layer) via the Ogone/Ingenico Payment Services platform.

The user of the website is responsible for transactions made by card or other means of telematic payment. By your authorization you confirm that the payment numbers and details are correct, that neither the card nor the account is reported as lost or stolen, and that the funds are available at the time of payment.

The commitment to pay using a credit card is irrevocable. It is possible to oppose its use only in case of loss, theft or fraudulent use of the credit card. Except in such cases, the credit card holder, depending on the situation, may be considered guilty of fraud if he/she objects to the previously authorized payment.

If the card is protected by a password (Verified by Visa / MasterCard SecureCode), the Customer will be redirected to the issuing bank’s website to authorize the transaction. For payments made with cards issued outside of Spain, the issuing bank must be a participant in the Secure Electronic Commerce (CES) Security Protocol. Payments made with cards that do not meet this requirement will not be accepted.

To pay with Bizum, enter the phone number associated with the service and your Bizum online shopping password (if you don’t have your password yet, you can request it through your bank’s app). You’ll receive an SMS with a confirmation code that you’ll need to enter in the payment window to complete the payment. Minimum amount required to use the service (€0.50). The ability to use this service is subject to each bank’s availability for making online purchases with Bizum.

The charge to the card will be processed online in real time—that is, the moment the payment form data is submitted. If the payment platform indicates that the card has been declined, the order will be automatically canceled, and the customer will be notified of the cancellation online and immediately.

7.3. Invoice

In accordance with the provisions of Article 164(1)(3) and (2) of Law 37/1992, of December 28, the Value-Added Tax Law, acceptance of these General Terms and Conditions of Contract implies that the Customer consents to Accumin Home issuing the corresponding invoice in the Customer’s name in electronic format and to the invoice being sent electronically to the email address provided at the time the contract with Accumin Home was formalized.

The Customer may revoke their express consent to receive electronic invoices at any time. To do so, they must send an email to the following address: info@accumin.com, identifying themselves using the information provided when signing up for the service and indicating their preference to receive paper invoices.

If a customer wishes to report an issue, provide feedback, or file a complaint, they may do so by sending an email to the following address:info@accumin.com

7.4. Access to the report

Once the payment has been made, the service will be understood to be contracted and the purchase of the service will be confirmed by sending an email to the email address provided.

Once payment has been made, the Customer will receive the report in PDF format at the email address listed in their Store user account.

8. Rates

Payments for the Service will be made in accordance with the pricing information available on the Website at any given time.

Accumin Home reserves the right to modify the rates and other terms and conditions of the Service. The User will be notified of these changes at least 30 days before they take effect. If the User does not accept the notified changes, the User may terminate the Agreement before such changes take effect. If the User does not terminate the Agreement before such changes take effect, the User will be deemed to have accepted the changes. To the extent that the User has already made payments covering a period after the effective date of such changes, the User will remain bound by the previous Agreement for the remainder of that period. Changes that are clearly advantageous to the User will take effect immediately without the User having the right to terminate the Agreement, and Accumin Home is not required to notify the User of such changes.

9. Validity and Term

The contract will take effect and become binding as soon as the Customer accepts it and has paid for the service.

When contracting a one-time service, the contract will have a fixed term, which will be determined by the Customer’s receipt of the response to the contracted service.

If the User wishes to terminate the Agreement, he or she must notify Accumin Home by email, phone, or through the Website.

Accumin Home may terminate the Agreement at any time; Accumin Home will notify the User by email or phone.

10. Withdrawal

The Customer may withdraw from the contract within 14 days from the date of conclusion of the contract, without having to justify the reasons for withdrawal.

In order to exercise this right, and provided that the deadline set forth in the preceding paragraph has not expired—unless the service has already been fully performed—the Customer may use the model withdrawal form that he or she deems most appropriate, or make an unequivocal statement setting forth his or her decision to withdraw from the contract. In any case, the Customer may request that Accumin Home provide a model withdrawal form or any other information regarding this matter.

However, in the case of a service provision, which has also been prepared on the basis of the customer's particular specifications, we expressly inform you, in compliance with art. 103 of the Consumer Law, that this right of withdrawal shall not apply if the service has been fully performed.

To that end, you are hereby informed that acceptance of these terms and conditions constitutes the customer’s express consent to the immediate commencement of the requested services and establishes that the customer acknowledges and agrees that, once the service has been performed—even if 14 days have not yet elapsed—the customer will not have the right to withdraw from the contract and/or return the service provided.

If, after the service has begun, the customer is entitled to withdraw from the contract and requests to do so in accordance with the terms set forth in the preceding sections, Accumin Home will refund a proportional amount of the fees attributable to the portion of the service already provided at the time Accumin Home is notified of the customer’s withdrawal from the contract as a whole. The proportional amount to be refunded will be calculated based on the total price agreed upon in the contract.

In any case, once the contracted services have begun, the client is obligated to pay at least 50% of the contracted services (notwithstanding that this percentage may be higher) as compensation for damages resulting from the cancellation.

11. Liability

The automated statistical calculation processes used to conduct the study requested at mercado imply the possibility of deviations in the data used to produce the study, which in some cases may be significant, therefore, the results of the study at mercado are only estimates and approximations of the reference values and the other indicators obtained for the analyzed area. They should not be used in decision-making to establish a value for the sale or rental of a specific Property, the calculation of which will require a specific evaluation of its characteristics

Accumin Home will not accept any liability for any damages that may arise for the service applicant as a result of decisions made without taking into account the circumstances and scope of the findings in the report issued as described above.

In any case, Accumin Home’s maximum liability to the Client for any damages (including direct damages, legal fees, or expenses of any other kind) for which it may be held liable in connection with the services provided shall, in any event, be limited to an amount not exceeding twice the fees received by Accumin Home in consideration for its services.

12. Confidentiality

Accumin Home is committed to treating any information to which it has access in the course of providing services as confidential.

13. Security Policy

Accumin Home guarantees the security of all communications with its customers. All data transactions will be conducted on a secure server based on the SSL standard, which uses an encryption system to prevent third parties from accessing the data in the event of a security breach.

14. Governing Law and Jurisdiction

In matters not covered by these general terms and conditions or by the specific terms and conditions governing each of the services offered, the contract shall be governed by applicable Spanish law.

Any dispute that cannot be resolved amicably shall be subject to the jurisdiction of the courts of Madrid for any Customer who is not a consumer or user, as applicable.