Conditions of use

General information and general conditions of use for the website

Tinsa Tasaciones Inmobiliarias, S.A. (“Tinsa”), as owner of the website, makes this website available to Internet users for the purpose of providing access to products and services of Tinsa and the companies in the Asertia Group, also enabling the downloading of reports, the contracting of services and access to other platforms of interest.
General information about this website:
• Owner: Tinsa Tasaciones Inmobiliarias, S.A.
• Tax ID: A-78029774
• Registry Data: Registered in the Madrid Commercial Register, in Volume 629, sect. 3, no. 66378-1, Book 611, sheet no. 66378-1
Details of the entry in the Banco de España Register of Specialist Appraisers.
Entered under registration number 4313
• Adsress: Calle José Echegaray, 9 – Parque Empresarial de las Rozas, 28232 Las Rozas (Madrid)
• Contact: or 91 372 75 00


By using the website, you will be considered a user, which implies knowledge and acceptance of all the general conditions and terms of use included in these General Conditions, as well as compliance with the special warnings or instructions for use contained therein or on the Website, and to always comply with the Law, good habits and the demands of good faith, employing due diligence for the nature of the service being used, refraining from using the Website in a way that could impede, damage or deteriorate its normal running or that of Tinsa’s goods and rights, those of its suppliers, other Users and any third parties in general.

Some services available to users through this website may be subject to Specific Conditions which, when applicable, will complete or replace these general conditions and which must be accepted by users before the service provision will begin.

Tinsa reserves the right to unilaterally modify the conditions and terms of use of this page, as well as the general and specific conditions for its use.

The content provided on these web pages are directed at users residing in Spain and residents of other countries where Tinsa products and services are authorised.

Tinsa guarantees the confidentiality of the personal data provided by users and that they will be processed automatically as per current legislation on personal data protection.
The personal data users provide as a result of accessing the Website and using and requesting the different services offered through the Website will be processed and entered into a file owned by Tinsa, this company being responsible for and the final destination of this data.

When personal data must be submitted for users to use or request a service, they guarantee that the data is true, accurate, authentic and up to date. Therefore, users will be obliged to keep their data up to date.

Before providing the personal data required to request the services offered through this Website or sending them by any other means, users must fully accept, with no reservations, that the data they provide will be entered into Tinsa files and will be processed as per the terms stipulated herein, which they can validate by accepting this privacy policy.

Except in the fields that expressly indicate otherwise with an asterisk (*), answers to the personal data questions are voluntary, and not answering them will not reduce the quality of services users are requesting. Failure to complete fields marked as required or provision of incorrect data will make it impossible for Tinsa to offer the services users have requested.
The registry data, and the data generated as result of the relationship with users, may be used to enable and control the operation arranged to be provided normally with users, to administer, manage and improve the services provided by Tinsa, as well as to prepare or offer other services in the future that may be of interest to users. They may also be used to compile statistics.

The information provided by users during the contracting or subscription processes for any of the services offered on this portal (e.g. e-mail address) may be subsequently used by Tinsa to send commercial and promotional information through any means (including electronic means) about products or services of Tinsa or Tinsa Certify S.L. Users may at any moment revoke their consent by sending an e-mail to

Users may exercise their rights to oppose, access and receive information, rectify and cancel their data, free of charge, by writing to: Tinsa Tasaciones Inmobiliarias, S.A., C/ José Echegaray, 9 – Parque Empresarial de Las Rozas – 28232 Las Rozas (Madrid), attn: Marketing Department.


Tina ensures that reasonable security measures will be adopted for all communications with its customers. All data operations will be performed through a secure server, compliant with the SSL standard, which employs an encryption system to impede access to data when there are attempted violations by third parties. Notwithstanding the above, users should be aware that the security measures of Internet information systems are not entirely trustworthy, and therefore Tinsa does not ensure the absence of viruses or other elements that may cause alterations to users’ information systems or to the files contained therein.


All the content that is displayed on the website, and in particular the designs, text, graphics, logos, icons, buttons, software, trade names, trademarks, industrial drawings and any other signs that could be used for industrial or commercial purposes, are subject to the intellectual and industrial property rights of Tinsa or of third parties that have duly authorised their inclusion on the Website.

Under no circumstances shall any licence be granted nor shall any waiver, transfer, partial or total assignment of these rights be made, nor shall any right or expectation of any right be conferred, especially in relation to changes, use, reproduction, distribution or public communication of this content, without the express prior consent of Tinsa or the corresponding owners. Any use of part or all of the content of the website, made in any way or by any means, is strictly forbidden.
No links may be made to the website from any other website without the express prior consent of Tinsa.

The Website may make available to users, exclusively for searching and accessing information, content and services available on the Internet, hyperlinks or technical linking devices (such as links or buttons) that allow users to access Internet sites or portals that belong to or are managed by third parties (“Linked Sites”). Tinsa does not offer or sell, on its own or through third parties, the information, content and services available on Linked Sites, nor does it approve, oversee or control in any way the content, services or any material of any kind that exists therein; users take sole and full responsibility for their browsing of these sites.


Tinsa will only respond for the damages users may suffer through using the page when those damages are the direct result of an intentional malicious act by this company. Users acknowledge and accept that use of this website and acquisition of the products offered herein is wholly at their own risk and liability.

Users will be solely liable for the infringements committed or damage caused to third parties through undue and unlawful use of this website.

Tinsa shall not be held responsible for damages which may result from, but not limited to, (i) Inferences, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operational functioning of this electronic system or Users’ devices and computer equipment, resulting from causes beyond the control of Tinsa, which prevent or delay the provision of services or navigation of the System; (ii) Delays or blocks of usage caused by deficiencies or overloading of the Internet or other electronic systems; (iii) Damages that may be caused by third parties by means of illegal interference beyond the control of the Website and which are not a direct consequence of a malicious action attributable to Tinsa; (iv) Discrepancies in the information, documentation and/or other Website content which may exist between the electronic version and the print version; (v) For the impossibility to provide the Service or permit access for reasons not attributable to Tinsa, due to the User, third parties, or owing to circumstances of force majeure.

Generally speaking, Tinsa does not control the use users make of the website. In particular, Tinsa does not guarantee to any degree or extent that users employ the service in compliance with the law, these General Conditions, generally accepted morality and good habits and public order, nor that they do so diligently or prudently.

Tinsa shall under no circumstances be held responsible for content that may be viewed directly or indirectly via links from this website, or content that could be transmitted by means of the aforementioned links. Unless expressly stated otherwise, the presence of links on this website is merely for informative purposes and under no circumstances represents a suggestion, invitation or recommendation by Tinsa about them. These links do not represent any kind of relationship between Tinsa and the owners of the websites that these links take users to. Tinsa reserves the right to unilaterally withdraw the links appearing on its website at any time. Tinsa will co-operate, is so requested by court order or the appropriate authorities, in identifying the persons responsible for any content that breaks the law.

For the purposes of these General Conditions of Use and for any communication that may be necessary between Tinsa Tasaciones Inmobiliarias, S.A. and Users, the latter should contact the Marketing Department by e-mail (sending a message to or sending a letter by conventional post to the Marketing Department, Calle Jose Echegaray no. 9, 28232 – Las Rozas de Madrid). Communications from Tinsa Tasaciones Inmobiliarias, S.A. to Users will be made using the details submitted when the latter registered on the Website. Users expressly accept the use of e-mails as a valid procedure for sending communications related to use of the Tinsa website, and/or the acquisition of goods.

These conditions will be governed by Spanish legislation which will be applicable for what is not set forth in this contract, in what refers to questions of interpretation, validity and enforcement.

The parties expressly waiver their jurisdiction which could correspond to them and expressly submit to the Courts and Tribunals of Madrid to resolve any controversy that could arise in the interpretation or the enforcement of these contract conditions.

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